James Cook University Subject Handbook - 2022

LB5527 - Conflict Coaching

Subject Description

Conflict coaching involves a conflict management specialist providing one-on-one support to a person enabling them to constructively deal with conflict. This support may be provided in relation to a specific conflict, or to assist the client to develop their conflict management skills more generally. In this subject you will learn the REAL Conflict Coaching" system and a range of skills conflict coaches can use to support people in conflict. The course will include a range of exercises and role-plays to develop participants' conflict coaching skills.

Learning Outcomes

• evaluate complex conflict and related theories and standards for professional practice in CMR
• effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict
• independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development
• exercise independent ethical judgment and initiative in conflict management and resolution practice and research

Subject Assessment

• Written > Problem task - (20%) - Individual
• Written > Reflection/reflective task 1 - (50%) - Individual
• Performance/Practice/Product > Practical assessment/practical skills demonstration - (30%) - Individual

Note that minor variations might occur due to the continuous subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.

Availabilities