James Cook University Subject Handbook - 2021

BX2062 - Operations Management

Subject Description

Operations Management (OM) is that part of a business with responsibility for producing goods and services in a sustainable and environmentally sound manner for customers. OM builds on generic management principles through to the role of operations in a modern organisation from the perspective of a front-end business or customer focused strategy. The subject examines the vital role of operations in providing capability to implement an organisation's strategy through: identifying the strategic and competitive nature of OM; building the key operational foundations for success - profit, strategy, value and process; developing the key components of value - capabilities, cost, quality, timeliness; managing the resources that create value - forecasting, inventory, logistics, capacity, and facilities and understanding the frameworks of integrative management - SCM, lean systems, constraint management.

Learning Outcomes

• evaluate supply and demand parameters for maximum utilisation of resources and minimisation of waste
• explain the fundamentals of OM and the seamless integration between logistics, operations, and the customer
• examine the key factors underpinning the emergence of China as a global manufacturing hub
• evaluate the reasons behind the growth of sustainable production
• validate the linkages between JIT, Six Sigma, Lean Operating Systems and QA

Subject Assessment

• Written > Essay (including multi-draft) 1 - (22%) - Group & Individual
• Written > Critical appraisal/review - (48%) - Group & Individual
• Written > Essay (including multi-draft) 2 - (30%) - Group & Individual

Note that minor variations might occur due to the continuous subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.

Inadmissible Subject Combinations:  MG2710

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