BX3095 - Visitor and Crowd Behaviour Management

Credit points:	03
Year:	2015
Student Contribution Band:	Band 3
Administered by:	College of Business, Law & Governance

Using an organising model, this subject builds the students' knowledge base so they can appraise and respond to key issues in visitor and crowd behaviour management. Core issues addressed include classification schemes to describe people in the crowd, leisure, tourism and recreation settings; analyses of motivation; destination and entertainment images and choices; studies of facility design including orientation; a review of conflicts; management by interpretation; cross-cultural interaction; and assessing satisfaction complaints and experiential outcomes. Sustainability issues and emic (participant) perspectives provide key reference themes throughout the subject.

Learning Outcomes

• explain issues in visitor and public behaviour management;
• appraise the value of core concepts in the field for academic and applied insights;
• create realistic solutions to specific visitor and crowd management problems.

Prerequisites:	18 CP OF SUBJECTS
Inadmissible Subject Combinations:	BX2092 TO2006 TO5006 TO6006

Availabilities
Townsville, Internal, Study Period 2
Census Date 27-Aug-2015
Coordinator:	Professor Philip Pearce
Lecturers:	Dr Tingzhen Chen, Ms Amy Osmond, Mr John Pearce.
Contact hours:	38 hours - Combined Lectures; Tutorials/Workshops; Lecturer directed activities.
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
External, Study Period 2
Census Date 27-Aug-2015
Coord/Lect:	Professor Philip Pearce.
Contact hours:	0 hours
Method of Delivery:	WWW - LearnJCU
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
Cairns, Internal, Study Period 2
Census Date 27-Aug-2015
Coordinator:	Professor Philip Pearce
Lecturer:	Miss Anja Pabel.
Contact hours:	38 hours - Combined Lectures; Tutorials/Workshops; Lecturer directed activities.
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Singapore, Internal, Study Period 51
Census Date 09-Apr-2015
Coordinator:	Professor Philip Pearce
Contact hours:	38 hours - Combined Lectures; Tutorials/Workshops.
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
Restrictions:	An enrolment quota applies to this offering.
JCU Singapore, Internal, Study Period 53
Census Date 26-Nov-2015
Coordinator:	Professor Philip Pearce
Contact hours:	38 hours - Combined Lectures; Tutorials/Workshops.
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Brisbane, Internal, Study Period 22
Census Date 13-Aug-2015
Coordinator:	Professor Philip Pearce
Contact hours:	38 hours - Combined Lectures; Tutorials/Workshops.
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.