BX3095 - Visitor and Crowd Behaviour Management

Credit points:	03
Year:	2014
Student Contribution Band:	Band 3
Administered by:	School of Business (pre 2015)

Using an organising model, this subject builds the students' knowledge base so they can appraise and respond to key issues in visitor and crowd behaviour management. Core issues addressed include classification schemes to describe people in the crowd, leisure, tourism and recreation settings; analyses of motivation; destination and entertainment images and choices; studies of facility design including orientation; a review of conflicts; management by interpretation; cross-cultural interaction; and assessing satisfaction complaints and experiential outcomes. Sustainability issues and emic (participant) perspectives provide key reference themes throughout the subject.

Learning Outcomes

• explain issues in visitor and public behaviour management;
• appraise the value of core concepts in the field for academic and applied insights;
• create realistic solutions to specific visitor and crowd management problems.

Prerequisites:	18 CP OF SUBJECTS
Inadmissible Subject Combinations:	BX2092 TO2006 TO5006 TO6006

Availabilities
Townsville, Internal, Study Period 2
Census Date 28-Aug-2014
Coord/Lect:	Professor Philip Pearce.
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Singapore, Internal, Study Period 52
Census Date 17-Jul-2014
Coord/Lect:	Mrs Jenny Panchal, Professor Philip Pearce.
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Singapore, Internal, Study Period 51
Census Date 20-Mar-2014
Coord/Lect:	Mrs Jenny Panchal, Professor Philip Pearce.
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Brisbane, Internal, Study Period 21
Census Date 17-Apr-2014
Coordinator:	Professor Philip Pearce
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Brisbane, Internal, Study Period 23
Census Date 11-Dec-2014
Coordinator:	Professor Philip Pearce
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).
JCU Brisbane, Internal, Study Period 22
Census Date 14-Aug-2014
Coordinator:	Professor Philip Pearce
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (50%); assignments (25%); powerpoint construction (25%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.