LB5526 - Conflict Management and Transformation

Credit points:	03
Year:	2013
Student Contribution Band:	Band 3
Administered by:	School of Law Office

This subject acknowledges that many conflicts may not be resolved at all, completely, or quickly. The subject considers constructive approaches to managing and transforming ongoing conflict. Students learn about the characteristics of ongoing conflict and some of the factors that contribute to a conflict's intractability. This subject delivers a range of techniques for effectively managing ongoing conflict, including: handling conflict avoidance; using and responding to power wisely; appropriate conflict communication and developing support systems for conflicting parties. Students gain a greater understanding the role of the conflict professional in supporting long-term transformation of conflict, beyond any potential resolution.

Learning Outcomes

• describe characteristics of ongoing conflict, explain how to manage such conflict constructively and distinguish a range of communication strategies for parties in conflict;
• choose the most effective strategies based on the characteristics of a particular conflict and apply techniques to constructively work with ongoing conflict;
• analyse the role of a conflict specialist beyond resolution;
• develop strategies to support parties to manage and transform long-term conflict;
• critically evaluate the limitations of conflict resolution and compare various approaches to dealing with conflict.

Graduate Qualities

• The ability to appraise information critically;
• The ability to use independent judgment to synthesise information to make intellectual and/or creative advances;
• The ability to think laterally and be original;
• The ability to conceptualise problems;
• The ability to conceptualise and evaluate a range of potential solutions to relevant problems;
• The ability to encompass and use methods and conceptual advances in areas of knowledge cognate to their central area(s) of expertise;
• The potential to lead and contribute to projects effectively and efficiently.

Prerequisites:

LB5525

Availabilities
External, Study Period 10
Census Date 13-Dec-2013
Coordinator:	Assoc. Professor Sam Hardy
Lecturer:	Miss Judith Herrmann.
Contact hours:	21 hours workshops/Seminars - Optional workshop 29th Nov - 1st Dec 2013.
Method of Delivery:	WWW - LearnJCU
Assessment:	essays (50%); discussion paper (30%); online participation (20%).
Cairns, Limited, Study Period 10
Census Date 13-Dec-2013
Face to face teaching 29-Nov-2013 to 01-Dec-2013 (Workshop: 29 Nov - 01 Dec 2013. Compulsory pre-reading required prior to attending workshop.)
Coordinator:	Assoc. Professor Sam Hardy
Lecturer:	Miss Judith Herrmann.
Contact hours:	21 hours workshops/Seminars - Three day of workshop. 29th Nov - 1st Dec.
Assessment:	essays (50%); discussion paper (30%); online participation (20%).
Special Assessment Requirements:	Attendance on all days is compulsory. Pre-workshop readings and online participation.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.