LB5515 - Workplace Dispute Resolution
Credit points: | 03 |
Year: | 2013 |
Student Contribution Band: | Band 3 |
Administered by: | School of Law Office |
All organisations face conflict, both internally and externally and there is a high transactional cost to the organisation in not effectively managing conflict. Organisations are recognising the importance of developing and implementing structures to facilitate conflict resolution and co-operative decision-making. This subject looks at major design configurations in developing and operating such structures. It also focuses on employment, HR and Industrial Relations issues for managers and executives, including practical tools and techniques for issue identification, conflict resolution and managing unsatisfactory performance.
Learning Outcomes
- describe the major types of conflicts that occur in workplace settings;
- explain contemporary models of workplace dispute resolution;
- discover tools and techniques for issue identification of workplace disputes and managing unsatisfactory performance;
- compare relevant theories and critically evaluate professional practice or scholarship in the field of workplace dispute resolution;
- analyse the role of conflict resolution practitioner in the workplace setting and develop appropriate dispute prevention and management systems.
Graduate Qualities
- The ability to appraise information critically;
- The ability to use independent judgment to synthesise information to make intellectual and/or creative advances;
- The ability to conceptualise problems;
- The ability to conceptualise and evaluate a range of potential solutions to relevant problems;
- The ability to encompass and use methods and conceptual advances in areas of knowledge cognate to their central area(s) of expertise.
Assumed Knowledge: | LB5500 or LB5525 or LB5501 |
Availabilities | |
Townsville, Limited, Study Period 5 | |
Census Date 09-May-2013 | |
Non-standard start/end 22-Apr-2013 to 28-Jun-2013 | |
Face to face teaching 26-Apr-2013 to 28-Apr-2013 (One three-day workshop: 26 - 28 April 2013. Compulsory pre-reading required prior to attending workshop.) | |
Coordinator: | Assoc. Professor Sam Hardy |
Contact hours: |
|
Assessment: | essays (50%); discussion paper (30%); online participation (20%). |
Special Assessment Requirements: | Attendance on all days is compulsory. Pre-workshop reading and online participation. |
External, Study Period 5 | |
Census Date 09-May-2013 | |
Coordinator: | Assoc. Professor Sam Hardy |
Contact hours: |
|
Method of Delivery: | WWW - LearnJCU |
Assessment: | essays (50%); discussion paper (30%); online participation (20%). |
JCU Brisbane, Limited, Study Period 24 | |
Census Date 14-Mar-2013 | |
Face to face teaching (To be advised) | |
Coordinator: | Assoc. Professor Sam Hardy |
Contact hours: |
|
Assessment: | essays (50%); discussion paper (30%); online participation (20%). |
Special Assessment Requirements: | Attendance on all days is compulsory. Pre-workshop reading and online participation. |
Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.