TO5023 - Hotel Management

Credit points:	03
Year:	2009
Student Contribution Band:	Band 3
Administered by:	School of Business

Available to Graduate Diploma of Tourism students and Master of Tourism students.

This subject introduces the complexities of contemporary hotel management. By analysing organisational structures and operational divisions, topics will focus on service, marketing and sales as well as human resource management aspects.

Learning Outcomes

• to have an understanding of core content areas central to hotel management including a) basic management structures and types of tourist accommodation b) organisational aspects of hotels c) operational divisions within hotels d) the role of the general manager;
• to be able to apply concepts from marketing, consumer behaviour, financial control and human resource management to hotel management;
• to enhance public speaking skills associated with the preparation and presentation of hotel management information.

Graduate Qualities

• The ability to think critically, to analyse and evaluate claims, evidence and arguments;
• The ability to define and to solve problems in at least one discipline area;
• The ability to lead, manage and contribute effectively to teams;
• A coherent and disciplined body of skills, knowledge, values and professional ethics in at least one discipline area.

Inadmissible Subject Combinations:

TO3023 and TO6023

Availabilities
Townsville, Block, Study Period 3
Census Date 23-Jan-2009
Face to face teaching (5-9pm on 1 Feb; 9.00 to 5.00pm on 2-3, 9-10 & 16-17 Feb)
Coordinator:	Dr Laurie Murphy
Lecturer:	Miss Catherine Guilfoyle.
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	end of semester exam (40%); presentations (10%); assignments (30%); written report (20%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.