LB5502 - Conflict Management

Credit points:	03
Year:	2009
Student Contribution Band:	Band 3
Administered by:	School of Law Office

This subject will focus on equipping student's with the analytical and communication skills necessary to deal with particularly challenging and/or complex conflict situations. Students will undertake critical analysis of especially 'difficult' conflict situations in order to develop a deeper level of understanding of the processes of conflict management. The subject will also explore issues such as ethics, culture, power, violence and situations where conflict management approaches may need significant scrutiny, in order to determine their appropriateness. The workshop component of this subject provides an opportunity for students to engage in experiential learning activities which facilitate the development of practical skills in communication and conflict management.

Learning Outcomes

• understand the forces that operate in the management of conflict and change;
• begin to build a set of practical skills in relation to the management of conflict, including stakeholder analysis, conflict mapping and process design;
• understand the forces that operate in the management of conflict and change;
• understand the range of communication and conflict management skills necessary to manage complex forms of conflict successfully.

Graduate Qualities

• The ability to think critically, to analyse and evaluate claims, evidence and arguments;
• The ability to adapt knowledge to new situations;
• The ability to define and to solve problems in at least one discipline area;
• The ability to communicate effectively with a range of audiences;
• The ability to lead, manage and contribute effectively to teams;
• The ability to speak and write logically, clearly and creatively;
• The ability to access and employ online technologies effectively;
• The ability to use and interpret different media;
• A coherent and disciplined body of skills, knowledge, values and professional ethics in at least one discipline area;
• The ability to use a variety of media and methods to retrieve, analyse, evaluate, organise and present information;
• The ability to reflect on and evaluate learning processes and products;
• The ability to learn independently and in a self-directed manner;
• A commitment to lifelong learning and intellectual development.

Availabilities
Townsville, Block, Study Period 4
Census Date 20-Mar-2009
Non-standard start/end 20-Feb-2009 to 01-May-2009
Face to face teaching 20-Feb-2009 to 01-Mar-2009 (Two workshops: 20th Feb (evening only), 21/22 Feb & 27 Feb (evening only), 28 Feb/ 1st March.)
Coord/Lect:	Mr Sean Johnson.
Contact hours:	39 hours workshops/Seminars
Assessment:	presentations (30%); (20%); essays (50%).
External, Study Period 2
Census Date 28-Aug-2009
Coord/Lect:	Mr Sean Johnson.
Contact hours:	0 hours workshops/Seminars - Optional workshops
Assessment:	presentations (30%); (20%); essays (50%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.