BX3052 - Cross-Cultural Management

Credit points:	03
Year:	2009
Student Contribution Band:	Band 3
Administered by:	School of Business

The increasing significance of multinational corporations and globalisation has created a need to understand and manage people working within more culturally diverse organisations. This subject adopts a multi-disciplinary approach to introduce students to important issues and challenges in managing cultural diversity in the workplace. Conceptual and theoretical frameworks are used to develop an understanding of the ways in which cultures differ and how such differences impact on organisations. Topics include cross-cultural communication and marketing, negotiation and conflict resolution, management of a multi-cultural workforce, the dynamics of multi-cultural teams, the impact of cultural heterogeneity/homogeneity on innovation and creativity, the role of mental models and schemata in intercultural interactions, leadership and motivation across cultures and human resource development across cultures.

Learning Outcomes

• Define culture and its origins and demonstrate key dimensions of culture;
• Demonstrate an analytical understanding of how culture influences management and leadership by examining theoretical frameworks and empirical research results;
• Develop an ability to understand, predict and handle a variety of situations facing international managers when acting in a culturally diverse context;
• Demonstrate an understanding of how cultures develop and change.

Graduate Qualities

• The ability to adapt knowledge to new situations;
• The ability to define and to solve problems in at least one discipline area;
• The ability to think critically, to analyse and evaluate claims, evidence and arguments, and to reason and deploy evidence clearly and logically;
• The ability to deploy critically evaluated information to practical ends;
• The ability to find and access information using appropriate media and technologies;
• The ability to evaluate that information;
• An understanding of the economic, legal, ethical, social and cultural issues involved in the use of information;
• The ability to select and organise information and to communicate it accurately, cogently, coherently, creatively and ethically;
• The ability to communicate effectively with a range of audiences;
• The ability to lead, manage and contribute effectively to teams;
• The ability to work with people of different gender, age, ethnicity, culture, religion and political persuasion;
• The ability to work individually and independently.

Inadmissible Subject Combinations:

MG3739 AND MG3717

Availabilities
Townsville, Internal, Study Period 1
Census Date 27-Mar-2009
Lecturer:	Dr Breda McCarthy.
Contact hours:	39 hours workshops/Seminars
Assessment:	to be selected from a range of options including exam, presentation (% - 50%); to be selected from a range of options including essay, case study (% - 50%).
Cairns, Internal, Study Period 1
Census Date 27-Mar-2009
Coord/Lect:	Mr Dwight Lemke.
Contact hours:	39 hours workshops/Seminars
Assessment:	to be selected from a range of options including exam, presentation (% - 50%); to be selected from a range of options including essay, case study (% - 50%).
JCU Singapore, Internal, Study Period 52
Census Date 24-Jul-2009
Coordinator:	Mr Dwight Lemke
Contact hours:	39 hours workshops/Seminars
Assessment:	to be selected from a range of options including exam, presentation (% - 50%); to be selected from a range of options including essay, case study (% - 50%).
JCU Brisbane, Internal, Study Period 22
Census Date 14-Aug-2009
Coordinator:	Mr Dwight Lemke
Contact hours:	39 hours workshops/Seminars
Assessment:	to be selected from a range of options including exam presentation (% - 50%); to be selected from a range of options including essay, case study (% - 50%).
JCU Brisbane, Internal, Study Period 21
Census Date 17-Apr-2009
Coordinator:	Mr Dwight Lemke
Contact hours:	39 hours workshops/Seminars
Assessment:	to be selected from a range of options including exam presentation (% - 50%); to be selected from a range of options including essay, case study (% - 50%).
JCU Brisbane, Internal, Study Period 23
Census Date 11-Dec-2009
Coordinator:	Mr Dwight Lemke
Contact hours:	39 hours workshops/Seminars
Assessment:	to be selected from a range of options including exam presentation (% - 50%); to be selected from a range of options including essay, case study (% - 50%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.