TO5204 - Ethics in the International Hospitality Industry

Credit points:	03
Year:	2007
Student Contribution Band:	Band 2
Administered by:	School of Business

This subject focuses on the public and private business approaches to ethics and social issues. It enables students to understand and analyse key ethical dilemmas ranging from the impact upon host societies of hospitality and tourism development to managing others by helping them understand the social skills necessary to ensure successful ethical interaction. The subject addresses behaviours that influence civility, courtesy, problem-solving, diversity, communication, stress management, delegation, time management, and humility. It also outlines possible consequences to stakeholders for various decision options and any of the ethical principles for hospitality managers that might be violated by inappropriate decisions.

Learning Outcomes

• understand business ethics and the application of moral standards in the hospitality industry;
• apply the concepts of the utilitarian approach to moral evaluation, justice and ethics of care in an international hospitality context;
• understand the ethics of large hospitality corporations (monopolies, duopolies and oligopolies);
• understand ethical issues in relation to the environment including consumer production and marketing;
• recognise organisational politics and its impact on individual ethics.

Graduate Qualities

• The ability to adapt knowledge to new situations;
• The ability to define and to solve problems in at least one discipline area;
• The ability to think critically, to analyse and evaluate claims, evidence and arguments, and to reason and deploy evidence clearly and logically;
• The acquisition of coherent and disciplined sets of skills, knowledge, values and professional ethics from at least one discipline area;
• The ability to generate, calculate, interpret and communicate numerical information in ways appropriate to a given discipline or discourse.

Availabilities
JCU Brisbane, Internal, Study Period 23
Census Date 14-Dec-2007
Coordinator:	Assoc. Professor Darren Lee-Ross
Contact hours:	39 hours workshops/Seminars
Assessment:	end of semester exam (40%); presentations (30%); assignments (30%).
JCU Brisbane, Internal, Study Period 22
Census Date 31-Aug-2007
Coordinator:	Assoc. Professor Darren Lee-Ross
Contact hours:	39 hours workshops/Seminars
Assessment:	end of semester exam (40%); presentations (30%); assignments (30%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.