TO5043 - Club and Gaming Management

Credit points:	03
Year:	2007
Student Contribution Band:	Band 2
Administered by:	Discipline of Tourism

Available ONLY to students enrolled in the Master of Tourism.

This subject aims to provide an appropriate foundation in contemporary gambling operations by examining the historical development, current status, environmental influences and operational issues associated with managing clubs, casinos and hotels in Australia. Gaming machines, racing, wagering, lotteries, keno, on-line gambling, charitable and minor gambling are discussed within the parameters of consumer behaviour and the responsible provision of these gambling products. It seeks to develop critical and analytical thinking and problem solving skills in the management of club and gaming operations. The subject enhances understanding of such operations so as to ensure that they are better equipped to improve their organisations, market position, competitiveness, corporate citizenship and social performance. Additionally, this subject provides students with the opportunity to complete a Certificate of Responsible Service of Gaming for an additional fee. This certificate deals with the skills and knowledge required to identify problem gamblers and offer assistance and advice to those customers. It is appropriate for senior staff members and a mandatory requirement for anyone who wishes to work in the gaming industry, or venue.

Learning Outcomes

• acquire knowledge of key factors influencing the development of the club industry, the current status of the club industry, its organisational structure, stakeholder roles and legal obligations;
• acquire knowledge of the competitive environment, socio-economic impacts and gaming products and develop an ability to identify both the positive and negative impacts of gaming;
• develop an ability to critically evaluate (organisational) internal and external environments with the aim of seeking and maintaining competitive advantage;
• acquire knowledge of consumer behaviour in gambling including motivation and participation;
• understand the organisational structures of clubs, hotels and casinos and their legal, administrative and operational responsibilities.

Graduate Qualities

• The ability to think critically, to analyse and evaluate claims, evidence and arguments.

Prerequisites:	Enrolment in MTourism
Inadmissible Subject Combinations:	TO2043 and TO3043 and TO6043

Availabilities
Cairns, Internal, Study Period 1
Census Date 30-Mar-2007
Coordinator:	Assoc. Professor Darren Lee-Ross
Contact hours:	26 hours lectures 13 hours tutorials
Assessment:	end of semester exam (33.5%); other exams (16.5%); researched essay - individual essay (3,000 words) (21%); field trip report - individual project (1,500 words) (12.5%); responsible gambling report - individual project (2,000 words) (16.5%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.