MG3756 - Quality Management

Credit points:	03
Year:	2007
Student Contribution Band:	Band 2
Administered by:	Discipline of Management

The subject deals with the theory and practice of quality management as it relates to enterprises in Australia, with a focus on introducing quality management into an organisation and the ongoing management of the "quality" system.

Learning Outcomes

• describe a number of the critical success factors in an effective "quality" system;
• encourage students to construct their own views on how to implement and manage a "quality" system;
• outline some of the definitions of quality management.

Availabilities
Townsville, Internal, Study Period 2
Census Date 31-Aug-2007
Coord/Lect:	Dr Murray Prideaux.
Contact hours:	39 hours workshops/Seminars - Weeks 1, 3, 5, 7 and 12. Followed by the weekend on 6/7 October. Times will be confirmed in the Subject Outline.
Assessment:	quizzes or tests (40%); presentations (10%); group report (20%); individual researched/ reflective portfolio (30%).
HolmesMelb, Internal, Study Period 2
Census Date 31-Aug-2007
Coordinator:	mgcgf
Contact hours:	26 hours lectures 12 hours tutorials
HolmesSydney, Internal, Study Period 2
Census Date 31-Aug-2007
Coordinator:	mgcgf
Contact hours:	26 hours lectures 12 hours tutorials
JCU Singapore, Internal, Study Period 52
Census Date 31-Aug-2007
Coordinator:	Dr Murray Prideaux
Contact hours:	26 hours lectures 12 hours tutorials
Assessment:	quizzes or tests (40%); presentations (10%); group report (20%); individual researched/reflective portfolio (30%).
JCU Brisbane, Internal, Study Period 22
Census Date 31-Aug-2007
Coordinator:	Dr Murray Prideaux
Contact hours:	26 hours lectures 12 hours tutorials

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.