TO2045 - Hospitality Operations Management

Credit points:	03
Year:	2006
Student Contribution Band:	Band 2
Administered by:

Available only to level 2 students undertaking the Bachelor of Hospitality Management or Bachelor of Hospitality Management with Honours.

This subject is designed for students to adopt directive roles within the front and back of house departments. Students will be engaged in real life business management decision making in hospitality operations that are geared to emulate best practice. Within the tangible system provided in the practical environment, students will have the opportunity to create and implement innovative business ventures. Such activities develop an understanding of the theoretical concepts (product processing, customer processing and information processing operations, project management) and practical implications to increase and strengthen competence and confidence in selected tasks appropriate to students' vocational and career aspirations.

Learning Outcomes

• develop further the practices involved in food preparation production comparing traditional with modern systems;
• evaluate the management and control methods necessary for the achievement of operational objectives and economic goals;
• interpret and use management information in order to meet operational objectives;
• plan and design functional operational areas according to practice and to comply with current legislation;
• plan, implement and manage an operation to meet customer needs and quality criteria;
• work with others in teams and design and manage a business venture.

Graduate Qualities

• The ability to think critically, to analyse and evaluate claims, evidence and arguments;
• The ability to adapt knowledge to new situations;
• The ability to lead, manage and contribute effectively to teams;
• The ability to speak and write logically, clearly and creatively;
• The ability to learn independently and in a self-directed manner.

Prerequisites:	18 units of level 1 Business subjects
Inadmissible Subject Combinations:	TO6045 and TO5045 and TO3045

Availabilities
, , Study Period 1
Census Date 24-Mar-2006
Coordinator:	Darren Lee-Ross
Contact hours:	26 hours 12 hours
Assessment:	(40%); (40%); (20%).
, , Study Period 1
Census Date 24-Mar-2006
Coordinator:	Darren Lee-Ross
Contact hours:	26 hours 12 hours
Assessment:	(40%); (40%); (20%).
, , Study Period 23
Census Date 22-Dec-2006
Coordinator:	Darren Lee-Ross
Contact hours:	26 hours 12 hours
Assessment:	(40%); (40%); (20%).

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.