LB5502 - Conflict Management

Credit points:	03
Year:	2006
Student Contribution Band:	Band 2
Administered by:

This subject will focus on equipping the student with the communication and facilitation skills necessary to deal with particularly challenging and/or complex conflict situations. Students will undertake critical analysis of especially 'difficult' conflict situations in order to develop a deeper level of understanding of the processes of conflict management. It will also explore special issues such as ethics, culture, power, violence and situations where negotiation and mediation may not be appropriate. The workshop component of this subject provides an opportunity for students to engage in experiential learning activities which facilitate the development of practical skills in communication and conflict management.

Learning Outcomes

• understand the forces that operate in the management of conflict and change;
• develop the necessary communication and facilitation skills to enable them to successfully manage complex forms of conflict;
• begin to build a set of practical skills in relation to the negotiation and mediation practice by understanding the theory and practice of the dynamics that operate in negotiation and mediation.

Graduate Qualities

• The ability to think critically, to analyse and evaluate claims, evidence and arguments;
• The ability to adapt knowledge to new situations;
• The ability to define and to solve problems in at least one discipline area;
• The ability to communicate effectively with a range of audiences;
• The ability to lead, manage and contribute effectively to teams;
• The ability to speak and write logically, clearly and creatively;
• The ability to access and employ online technologies effectively;
• The ability to use and interpret different media;
• A coherent and disciplined body of skills, knowledge, values and professional ethics in at least one discipline area;
• The ability to use a variety of media and methods to retrieve, analyse, evaluate, organise and present information;
• The ability to reflect on and evaluate learning processes and products;
• The ability to learn independently and in a self-directed manner;
• A commitment to lifelong learning and intellectual development.

Prerequisites:

LB5500 and LB5501

Availabilities
, , Study Period 7
Census Date 21-Jul-2006
Face to face teaching 26-Jul-2006 to 30-Jul-2006 (5 day workshops)
Coordinator:	jc143687
Lecturers:	Mrs Karen McCabe, Mrs Bronwyn Murray.
Contact hours:	35 hours
Assessment:	(30%); (20%); (50%).
Restrictions:	An enrolment quota applies to this offering.

Note: Minor variations might occur due to the continuous Subject quality improvement process, and in case of minor variation(s) in assessment details, the Subject Outline represents the latest official information.