TO3023:03
Hotel Management
| Townsville, Cairns, Sydney | HECS Band 2 |
26 hours lectures, 13 hours tutorials. Semester 1.
Staff: Dr G Moscardo (Townsville campus).
An introduction to the complexities of contemporary hotel management. Topics will include hotel organisational structures, operations, service and marketing and sales.
Learning Objectives:
- understand the management structures of hotels together with the current administrative systems;
- understand the associated areas of service and human resource management.
Assessment guidelines to be advised.