MG3756:04
Quality Management
Townsville, Sydney, Melbourne
HECS Band 2
26 hours lectures, 12 hours tutorials. Semester 2.
Staff: Mr C Falt.
The subject deals with the theory and practice of quality management as it relates to enterprises in Australia, with a focus on introducing quality management into an organisation and the ongoing management of the “quality” system.
Learning Objectives:
- outline some of the definitions of quality management;
- describe a number of the critical success factors in an effective “quality” system;
- encourage students to construct their own views on how to implement and manage a “quality” system.
Assessment to be advised.