MG2776:03
Management of Negotiations and Employee Relations
Townsville, Cairns
Prerequisites: 18 level 1 units or permission of HOS
26 lectures, 12 tutorials. Second semester.
Topics include: commencing and sustaining the negotiation process; preparing negotiation strategies, methods and tactics; intra- and inter-group negotiations; dispute resolution and mediation; management goals and strategic negotiations; employee relations mediation, arbitration and negotiation in industrialised economies; the process and outcomes of industry and workplace collective bargaining.
Learning Objectives:
- to understand the nature and process of negotiations;
- to identify different negotiation strategies;
- to learn to devise negotiation strategies, methods and tactics;
- to understand how negotiations are used to reshape the relationship between management, employees and unions.
Assessment to be advised.
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